B2B portal development for trade customers who order every week.

A B2B portal is a logged-in website where your business customers place orders, manage their account and find what they need without contacting your team. Each customer sees their own prices and catalogue, can order by product code, reorder from history and download invoices and documents.

A trade portal is a B2B portal for trade and wholesale customers. A customer portal usually covers account management and service as well as ordering.

A B2B eCommerce website is usually public: it helps new buyers find you, browse the range and open an account. A B2B portal is the logged-in side, built for existing customers who order regularly. Many businesses need both, with the public site winning new accounts and the portal keeping them. Our B2B eCommerce agency page covers the wider platform.

Yes. Contract prices, price breaks, customer specific catalogues, restricted products and trade terms are set per account or per customer group, and can be pulled from your ERP where it already holds that logic. Each customer logs in to see what is relevant to them, and never anyone else’s prices.

Yes. Customers can request a quote from a basket, your sales team prices it and sends it back, and the customer turns it into an order in one click. For larger customers we add approval steps, with spending limits per user and PO numbers carried through to the invoice.

Yes. Reps can log in as a customer, see their prices and order history, place or edit orders and raise quotes, with every action recorded against the rep who made it.

Usually, yes. On Shopify the portal can sit behind your existing store using its B2B features, or run as a separate trade site on the same platform. On other platforms we either extend what you have or build the portal separately and link the two with a single login. We recommend whichever option avoids running two catalogues.

Shopify B2B now covers company accounts, payment terms, volume pricing, quick order and reorders on its standard plans, and Shopify Plus adds unlimited catalogues per company and location. That is enough for many trade portals.

A bespoke portal makes sense when your pricing logic, approvals or customer self-service go further than the platform, or when you need a customer portal for a service business rather than ordering. We tell you which in discovery, before anything is built.

Yes. We connect portals to ERPs such as Microsoft Dynamics 365 Business Central, Sage, Xero, Brightpearl and Unleashed, so prices, stock, credit limits and order status come from the ERP and orders go back to it. We map the integration with whoever runs your ERP before design starts.

Yes, for customers who buy through their own procurement systems. PunchOut lets their buyers shop your portal from inside their procurement software and send the basket back for approval, which keeps you on their approved supplier list.

We plan adoption as part of the project. Accounts are moved across with their order history, customers get a personal invite and a simple first login, your sales team is briefed to move phone and email orders across, and reorder emails link straight into the portal. After launch we report online ordering account by account and follow up the customers still ordering the old way. At Networks Centre, 73% of orders are now placed online through the portal, where 81% used to come in by phone.

B2B portals start from £20,000, with a fixed price after discovery rather than an estimate that grows. Portals with ERP integration, several customer types or approval workflows are scoped and priced per phase, so each phase pays its way before the next. Support and growth retainers after launch start from £4,000 a month, rolling monthly.

Most portals take 12 to 16 weeks from kick off to launch. ERP integration and cleaning account and pricing data usually set the timeline, so we start both in discovery and test on real accounts and orders before your customers see anything.

Every portal uses secure logins with role based permissions, so each user only sees and does what their role allows. Larger customers can sign in through their own single sign on where needed, and we use a GDPR compliant, UK hosted setup where the platform allows it.

Yes. A lot of trade ordering happens on site or in the van, so every portal we build is designed for phones and tablets as well as desktops, with quick order and reorder easy to use one handed.

Our own team in Arundel, West Sussex: designers, developers, integration specialists and marketers who work on the portal together, with Jake Boase and Matthew Jones, the co-founders, on every project. Nothing is outsourced.