B2B eCommerce agency for platforms built around how your business sells.

A B2B eCommerce agency plans, builds and grows online ordering platforms for business buyers: trade customers, dealers, distributors and wholesale accounts. That means online ordering, account-based pricing, quote workflows and customer portals. A good B2B eCommerce platform reflects how your business actually sells, rather than treating buyers like consumer checkout shoppers.

Yes. A standard online store is built around individual consumer checkouts. B2B eCommerce supports logged-in accounts, customer-specific pricing, repeat ordering, quote requests, restricted products, trade terms and integrations with ERP, CRM and stock systems.

Yes. Trade portal development is a core part of our B2B eCommerce work: online ordering portals for trade customers, dealers, distributors or repeat buyers who need a faster, account-based way to order. Our B2B portal development page covers portals in depth, with an example portal you can try.

ERP and CRM integration depend on the systems and APIs available. We plan platforms designed to connect with the tools your business already uses, including ERP, CRM, stock and product data systems, and scope integrations carefully against real requirements.

We can plan B2B eCommerce platforms around ERP environments including Microsoft Dynamics 365 Business Central. The exact approach depends on your current setup, data structure and integration goals, which we scope during the planning stage.

Not always. Sometimes the right answer is a bespoke build. Sometimes it is a smarter ordering journey, better product structure, customer login area or a platform that works more effectively around existing systems. We help you decide before committing to the build.

Yes. Most B2B eCommerce projects start with a Growth Strategy & Audit so the business process, customer journeys, systems and platform requirements are properly mapped before any build work begins.

B2B platforms start from £20,000, with a fixed price after discovery rather than an estimate that grows. Larger platforms with ERP integration, multiple customer types or several sites consolidated into one are scoped and priced per phase. Post launch support and growth retainers start from £4,000 a month, rolling monthly.

Most B2B builds run 12 to 16 weeks from kick off to launch. ERP integration is usually the long pole, because the data mapping, pricing logic and stock rules have to be agreed with whoever runs the ERP before design starts. We map the integration in discovery, build it early and test it on real customer accounts and orders before anyone else sees the site.

Yes, when it is in scope, and we say exactly what is in scope. The proposal lists the systems being connected, the data flowing each way, the products, customers and pricing being migrated, and what is excluded. The usual extras are things nobody knew existed until discovery, which is why discovery comes first.

All three, depending on the project. A defined build is a fixed price. A larger platform is usually phased, with ordering and accounts first, then pricing and integration, then quotes and approvals, each phase priced and earning before the next. Ongoing support and growth is a rolling monthly retainer from £4,000 a month.

Less than you expect after discovery, more than you expect during it. Discovery needs a few hours a week from whoever owns sales, the ERP and the product data, because those are the decisions that shape the platform. After that it is a weekly check in and sign off at each stage. We do not need a full time project manager on your side.

No. Jake Boase and Matthew Jones, the co-founders, scope every project and stay on it, and design, build, integration and marketing are done by our own team in West Sussex. There is no offshore build team and no handover after the pitch.

A written handover covering the platform, the integrations and how to administer them, admin training for your team, the redirect map and data migration records, and 90 days of monitoring after launch with fixes included. You own the platform, the code where it is bespoke, and every account and licence.

Yes. Every launch includes 90 days of monitoring with fixes included. After that most businesses keep us on a rolling monthly retainer covering support, improvements and the marketing that fills the platform, from £4,000 a month. Support only retainers are available where you just need a safe pair of hands.

Yes. Customer specific catalogues, price lists, minimum quantities, credit terms and payment methods can all be set per account or per customer group, and pulled from the ERP where it holds that logic already. Trade customers see their prices and products, and nobody else sees them.

Often, and we will say which is cheaper. If the current platform is sound and the problem is the ordering journey, the pricing logic or a missing integration, we fix that rather than rebuild. If the platform is the constraint, we migrate products, customers, order history and URLs to the new one with every legacy URL redirected, as we did for Networks Centre.

Yes. The people who built the platform can run the SEO for trade and product code searches, paid search for new trade accounts, and Klaviyo reorder reminders and account email. It is reported on trade orders and revenue, on a rolling monthly retainer from £4,000 a month.

We plan adoption before launch rather than after it. That usually means migrating every account with its order history so nothing has to be set up again, personal invites with a simple first login, onboarding emails, and a sales team briefed to move phone and email orders across. We then track which accounts are ordering online and follow up the ones that are not.